Returns

WHAT can be returned?

All products are returnable but some restrictions apply. Please call our Toll Free number 1800 643 702 prior to returning any product.

WHEN do items need to be returned by?

We need to be advised of any returns within 1 week of receipt.

WHERE do items need to be returned to?

Natures Commonscents

Ct 3 Malibu Circuit

Carrum Downs VIC 3201

HOW do customers return items?

After contacting us if we agree on return we will arrange for Australia Post to pickup.

SHIPPING for returns?

Depends upon reason for return.

CREDIT for returns?

We will deposit directly into their nominated account.

In-store return option?

Yes, address above 8:30am to 5:00pm.

Packing materials?

Yes.